Communication Funnel Dashboard
Period:
Total Touchpoints
2,487
12.8% vs last period
Conversion Rate
18.3%
2.1% vs last period
WhatsApp Group Members
642
9.5% vs last period
Avg. Response Time
3.2 hrs
0.8 hrs vs last period
Funnel Performance
Current
Previous
Channel Performance
Social Media
75%
QR Codes
62%
Retail Shop
48%
Shop Online Promos
83%
WhatsApp Group
56%
Active Customer Journeys
Online Retail → WhatsApp → Order
High Conversion
648
TOTAL USERS
32%
CONVERSION
2.4
AVG. TOUCHPOINTS
1
2
3
4
5
Awareness
Interest
Engagement
Conversion
Retention
QR Code → WhatsApp Group → Order
Medium Conversion
485
TOTAL USERS
24%
CONVERSION
3.1
AVG. TOUCHPOINTS
1
2
3
4
5
Awareness
Interest
Engagement
Conversion
Retention
Content → WhatsApp Business → Order
Needs Improvement
317
TOTAL USERS
16%
CONVERSION
4.2
AVG. TOUCHPOINTS
1
2
3
4
5
Awareness
Interest
Engagement
Conversion
Retention